Frequently Asked Questions: Your Guide to Norway Campers
AGE
Are there any age restrictions for renting a camper van from Norway Campers?
Norway Campers does not impose age restrictions for renting our camper vans. However, if you are under 25 years old, you must book the van with the "Young Drivers Insurance." This requirement applies to all drivers, including any additional drivers, who are under 25 years old. You can easily add the Young Drivers Insurance to your booking when making your camper reservation.
Norway Campers does not impose age restrictions for renting our camper vans. However, if you are under 25 years old, you must book the van with the "Young Drivers Insurance." This requirement applies to all drivers, including any additional drivers, who are under 25 years old. You can easily add the Young Drivers Insurance to your booking when making your camper reservation.
CANCELATION
How can I cancel my booking?
To cancel your booking, please send an email to norwaycampers@nordiac.no. In your email, kindly include your booking details, such as your name, booking reference number, and the reason for cancellation. The date of cancellation for your booking will be determined by the date we receive your email.
What are the cancelation cost?
If you cancel your reservation within 24 hours of booking, we will provide a full refund. However, after the first 24 hours, a cancellation fee will be applied to the driver's credit card. The minimum cancellation fee is 1,500 NOK, which is charged for all cancellations. The specific cancellation fee depends on the number of days before the rental start date, and is calculated as follows:
28 to 22 days = 50% of total amount of the rental
21 to 15 days = 75% of total amount of the rental
14 or less days = 100% of total amount of the rental
The toll roads flat fee will be refunded to 100%.
To cancel your booking, please send an email to norwaycampers@nordiac.no. In your email, kindly include your booking details, such as your name, booking reference number, and the reason for cancellation. The date of cancellation for your booking will be determined by the date we receive your email.
What are the cancelation cost?
If you cancel your reservation within 24 hours of booking, we will provide a full refund. However, after the first 24 hours, a cancellation fee will be applied to the driver's credit card. The minimum cancellation fee is 1,500 NOK, which is charged for all cancellations. The specific cancellation fee depends on the number of days before the rental start date, and is calculated as follows:
28 to 22 days = 50% of total amount of the rental
21 to 15 days = 75% of total amount of the rental
14 or less days = 100% of total amount of the rental
The toll roads flat fee will be refunded to 100%.
DEPOSIT
Do I have to pay a deposit when I pick up the camper?
Yes - upon arrival, Norway Campers (Nordiac AS) requires two separate deposits as a single payment when you collect your vehicle at our rental station. The first deposit is a damage deposit, which covers your self-risk fee in the event of a claim during your rental period. The amount of this deposit corresponds to the self-risk fee of the insurance you selected with us. If no claims arise during your rental period, the deposit will be refunded within 10 working days after your vehicle drop-off date.
Simultaneously, Norway Campers (Nordiac AS) collects a second deposit of 1,000 NOK. This deposit covers potential parking fines, unpaid parking fees, speeding fines, and ferry crossings. Any remaining balance from the parking deposit will be refunded along with the damage deposit, 10 working days after your vehicle drop-off date. If your incurred fees exceed the parking deposit, we will deduct the additional costs from your damage deposit, or you will need to pay the outstanding amount via a payment link.
Yes - upon arrival, Norway Campers (Nordiac AS) requires two separate deposits as a single payment when you collect your vehicle at our rental station. The first deposit is a damage deposit, which covers your self-risk fee in the event of a claim during your rental period. The amount of this deposit corresponds to the self-risk fee of the insurance you selected with us. If no claims arise during your rental period, the deposit will be refunded within 10 working days after your vehicle drop-off date.
Simultaneously, Norway Campers (Nordiac AS) collects a second deposit of 1,000 NOK. This deposit covers potential parking fines, unpaid parking fees, speeding fines, and ferry crossings. Any remaining balance from the parking deposit will be refunded along with the damage deposit, 10 working days after your vehicle drop-off date. If your incurred fees exceed the parking deposit, we will deduct the additional costs from your damage deposit, or you will need to pay the outstanding amount via a payment link.
Please note that the deposit must be paid by card (credit or debit) at our rental station before your rental begins. Both deposits will be charged, not held as an authorization. Norway Campers (Nordiac AS) processes and refunds deposits in Norwegian Krone (NOK) and is not responsible for any currency exchange rate fluctuations during the deposit period. We recommend using the same card for both your deposit and rental fee payments, if possible. Ensure your card has sufficient funds available at the time of pick-up.
FREEDOM TO ROAM
Where can I camp with my camper van in Norway?
In Norway, you can take advantage of the "freedom to roam," which allows you to park your camper and stay overnight in various locations. However, please adhere to the following guidelines to ensure responsible camping:
Maintain a distance of at least 150 meters from private buildings.
Do not block any roads or obstruct access.
By following these simple rules, you can enjoy the stunning landscapes and natural beauty of Norway while respecting the rights of property owners and other travelers.
In Norway, you can take advantage of the "freedom to roam," which allows you to park your camper and stay overnight in various locations. However, please adhere to the following guidelines to ensure responsible camping:
Maintain a distance of at least 150 meters from private buildings.
Do not block any roads or obstruct access.
By following these simple rules, you can enjoy the stunning landscapes and natural beauty of Norway while respecting the rights of property owners and other travelers.
KITCHEN SET
What kitchen equipment is included with my camper van rental?
Each of our camper vans is equipped with a comprehensive kitchen set to make your camping experience enjoyable and comfortable. The included kitchen equipment comprises:
- Dining plates, bowls, mugs, and glasses
- Table knives, forks, spoons, and teaspoons
- A cutting board
- A bread knife, small and large paring knives
- Serving spoon, ladle, and spatula
- Frying pan
- Large pot with lid and medium pot with lid
- Trivets
- Kitchen brush
- Kitchen towel, cloth, and sponge
With these kitchen essentials, you'll have everything you need to prepare and enjoy delicious meals during your camper van adventure.
MILEAGE
What is the mileage policy for our camper van?
Norway Campers provide unlimited mileage for all our camper vans. This means you can enjoy your adventure without worrying about distance restrictions, allowing you to create lasting memories and explore to your heart's content.
Norway Campers provide unlimited mileage for all our camper vans. This means you can enjoy your adventure without worrying about distance restrictions, allowing you to create lasting memories and explore to your heart's content.
ONE WAY RENTAL
Do you offer one-way rentals?
Yes, we do offer one-way rentals between our two rental depots in Oslo and Tromsø. If you choose to drop off the camper at the other depot, there will be a one-way rental fee of 12,000 NOK. Please note that this fee is non-refundable in the event of a cancellation.
Yes, we do offer one-way rentals between our two rental depots in Oslo and Tromsø. If you choose to drop off the camper at the other depot, there will be a one-way rental fee of 12,000 NOK. Please note that this fee is non-refundable in the event of a cancellation.
OPENING HOURS
When can I pick up and drop off my camper van?
Norway Campers is open daily from 8 - 21 o'clock. If you pick up your camper between 18 - 21 o'clock, a late-hour fee of 750 NOK will be charged. If you pick up your van on a Sunday or Saturdays between 15 - 21 o'clock, a late-hour fee of 750 NOK will be charged. You can drop off your camper 24 hours a day at our rental station by utilizing the key drop service, without any extra charge.
Norway Campers is open daily from 8 - 21 o'clock. If you pick up your camper between 18 - 21 o'clock, a late-hour fee of 750 NOK will be charged. If you pick up your van on a Sunday or Saturdays between 15 - 21 o'clock, a late-hour fee of 750 NOK will be charged. You can drop off your camper 24 hours a day at our rental station by utilizing the key drop service, without any extra charge.
PAYMENT
How can I pay for my camper rental?
You can conveniently pay for your camper rental using a credit card on our website. Alternatively, we also offer the option of an IBAN bank transfer to cover the rental fee. To make a reservation with IBAN, please contact us with the details of the camper you'd like to reserve, your desired dates, and your pick-up and drop-off locations. Please note that in order to secure your reservation, we require full payment for your rental camper van.
You can conveniently pay for your camper rental using a credit card on our website. Alternatively, we also offer the option of an IBAN bank transfer to cover the rental fee. To make a reservation with IBAN, please contact us with the details of the camper you'd like to reserve, your desired dates, and your pick-up and drop-off locations. Please note that in order to secure your reservation, we require full payment for your rental camper van.