常见问题

You can book online in a few minutes — pick your dates, choose a van, and confirm. Bookings are confirmed instantly with online payment, or you can hold a date and pay later by bank transfer.

Summer (June–August) and the Northern Lights season (December–March) fill up fastest — book 3–6 months ahead if possible. For winter trips we recommend booking at least 2 months out.

Yes. Free changes are usually possible until a few weeks before pickup, subject to availability. Cancellation terms depend on how close to pickup you cancel — see our 条款与条件 for the full table.

Yes — one-way rentals between our two depots are available. We also publish discounted one-way relocation offers when we need to move a van. See current one-way offers.

It depends on group size, season, and how off-road you want to go. Classic 野营车 for couples on a budget; 大房车四驱 或 Saloon for 3 people; 阿特拉斯 4WD 露营车 for premium space; Viking Home for a full motorhome with shower and toilet. See the full fleet.

Every rental includes unlimited mileage in Norway and a fully-equipped kitchenette (stove, fridge, cookware, plates, cutlery). Winter rentals also include spiked tires and a diesel heater. A bedding package and 24/7 roadside support are optional add-ons at checkout.

A bedding package (duvets, pillows, linen) is an optional add-on you can book at checkout. You're also welcome to bring your own sleeping bags and pillows.

Yes, well-behaved pets are welcome in most of our vans for a small cleaning surcharge. Mention your pet when booking so we can prepare the right van.

No fixed Wi-Fi, but Norwegian mobile coverage is excellent in most areas. A travel SIM or roaming plan from your home carrier works well almost everywhere except the most remote Arctic regions.

A standard category B (car) driving licence is enough for all five of our campers — including the Viking Home motorhome. Minimum age is 21 with at least 2 years of driving experience.

Norwegian tolls are paid automatically through our AutoPASS system — you don't stop at toll booths. Tolls are billed to you after the trip at cost; we don't add a surcharge.

By default our rentals are for Norway only. Trips to Sweden, Finland, or Denmark may be possible by prior arrangement — please ask before booking.

Norway has very camper-friendly rules thanks to the allemannsrett (right to roam) — you can park overnight on uncultivated land at least 150 metres from the nearest house. For motorhomes, official rest stops, campsites, and many fjordside pull-offs are great spots.

Diesel is the standard fuel for our fleet. Norway has good fuel-station coverage in the south; in Arctic Norway stations can be 100+ km apart and not all are open 24/7. Top up whenever you can in the north.

Yes. Every winter rental comes with spiked tires (required by Norwegian law) and a fuel-driven diesel heater. The insulated cabin keeps you warm down to -20 °C. See our Arctic trip guide.

Northern Norway is one of the best places on the planet for Aurora viewing, but clear skies and solar activity are needed. The season runs September to March; with a camper, you have the flexibility to chase clear skies — which is the single biggest factor.

We recommend the 大房车四驱 或 阿特拉斯 4WD 露营车 for snowy back-country roads, or the Viking Home motorhome if you want the comfort of a fixed shower and toilet during the cold months.

All rentals include third-party liability insurance and basic CDW (collision damage waiver) with a deductible. You can reduce or waive the deductible with our optional excess-reduction package at checkout.

A security deposit is pre-authorised on your credit card at pickup — the amount depends on the van and the insurance level. See the price list and deposit overview for current amounts.

Optional 24/7 roadside support is available as a booking add-on. If you choose it, you have one number to call from anywhere in Norway. Without the add-on, basic manufacturer roadside coverage still applies.

We accept all major credit cards through our secure online payment provider (Nets Easy). Bank transfer is available on request for longer rentals.

A deposit is taken at the time of booking. The remaining balance is typically due 30 days before pickup — exact terms depend on the offer.

Both depots open Monday–Friday 09:00–17:00. Weekend and out-of-hours pickups are possible by prior arrangement for a small fee.

Plan around 30–45 minutes for a thorough van handover — paperwork, vehicle walkthrough, and a quick demo of the kitchen, heater, and electrics.

Call us as soon as you know — we're flexible and will work around it. Free Wi-Fi at both Oslo and Tromsø airports means you can reach us easily.